Overview
Tortola Auto Group Ltd. is seeking a motivated, customer-focused Vehicle Sales Executive to join our dynamic team in Tortola, British Virgin Islands. This is an exciting opportunity for an enthusiastic sales professional who is passionate about delivering exceptional customer service and helping clients find the right vehicle to suit their needs.
Job Responsibilities:
- Welcome showroom visitors and convert enquiries into sales by understanding customers’ needs, preferences and budgets.
- Develop a thorough knowledge of all vehicle models, specifications, features and benefits, and confidently present comparisons with competing brands.
- Build and maintain strong relationships with new and existing customers, identifying opportunities for repeat business and referrals.
- Guide customers through the vehicle purchasing process, including completing all required sales documentation accurately and efficiently.
- Ensure all sales administration and compliance documentation is completed within established timelines.
- Provide excellent after-sales support by maintaining customer contact, gathering feedback and resolving any issues promptly.
- Maintain an attractive and well-organised showroom and vehicle display area.
- Assist with showroom merchandising, promotional displays and marketing initiatives.
- Collaborate with the sales team to develop and implement strategies that improve sales performance and increase revenue.
- Coordinate the preparation and distribution of brochures, promotional materials and other sales communications.
- Stay informed on market trends, competitor pricing, new products and effective sales techniques.
- Prepare weekly and monthly sales and promotional reports
- Any other duties that are assigned.
Required Skills and Qualifications:
- A high school diploma or equivalent.
- A professional appearance with a friendly, positive and customer-focused attitude.
- Excellent communication, interpersonal and negotiation skills.
- Strong customer service skills with the ability to build lasting client relationships.
- A passion for sales and delivering exceptional customer experiences.
- Intermediate proficiency in Microsoft Excel.
- A willingness to learn and a strong desire for continuous professional development.
- The ability to work independently and as part of a team.
- Bilingual proficiency is considered an asset.
- A Police Certificate of Character issued within the past six months.
Please send your resume and a cover letter detailing your experience and why you’d be a great fit for this role to Human Resources, Tortola Auto Group Ltd., Slaney Point, PO. 437, Tortola, VG1110, British Virgin Islands or email hr@tagbvi.com.